1. Canceling and Rescheduling.

Customers may cancel or reschedule without penalty by notifying us at least 48 hours before their scheduled appointment or reservation time.

To cancel or reschedule, please complete the form below or contact us at:

Phone: 07398 066955

Email: debbie@themindfulmeerkat.com

www.instagram.com/themindful_meerkat

2. Late Cancellation.

Cancellations are considered “late” when the customer does not cancel or reschedule at least 48 hours prior to the scheduled appointment or reservation time. Late cancellations will result in the customer being charged 25% of the total fee.

3. Missed Appointments.

If a customer misses their scheduled appointment or reservation without canceling or rescheduling, they will be charged 100% of the price of the scheduled service or event.

4. Booking Fees.

Any booking fees charged to the customer for scheduling a reservation or an appointment:

• will be refunded if the customer cancels or reschedules within the timeframe defined above.

• are non-refundable upon late cancellation or missed appointments.

5. Provider Cancellation.

If, for any reason, The Mindful Meerkat cancels your scheduled appointment or reservation, we will notify you as soon as possible and will work with you to reschedule or you will receive a full refund.

6. Refunds.

Any refunds will be processed in the same method as the original payment.

7. Fee Waiver.

We reserve the right, at our discretion, to waive any fee or penalty assessed hereunder for any reason we deem sufficient and reasonable.

Policy since 2025.

Cancellation Form